Privacy Policy

When you create an account, place an order, contact us, or use our services, we may collect information that you provide to us.

This may include your name, email address, phone number, shipping address, order details, and information required to provide customer support.

For manual payments, we may collect your UTR or transaction reference number and payment proof submitted with an order.

Account authentication may be provided through Clerk when authentication is enabled on the website.

Authentication providers may process information according to their own privacy policies and terms. We use authentication information to identify your account and provide account-related services.

We use collected information to process and deliver orders, communicate with you about your orders, provide customer support, verify payments, maintain your account, improve our services, and protect the security of our website.

We do not use your information for purposes that are unrelated to providing or improving our services unless permitted or required by applicable law.

Gift Zone may support manual payments through the payment instructions displayed during checkout.

When you submit payment proof, the uploaded screenshot and transaction reference may be reviewed by our authorized administrators to verify your payment and process your order.

We do not ask you to provide your ATM PIN, internet banking password, card PIN, or other confidential banking credentials.

We use the information provided during checkout to process your order and arrange delivery.

Shipping information may be shared with delivery or logistics service providers when necessary to deliver your order.

Order records may include purchased products, quantities, prices, shipping details, payment status, and order status.

Our website may use cookies, local storage, or similar browser technologies to support features such as authentication, shopping cart functionality, preferences, and a smoother shopping experience.

Your browser may allow you to control or remove cookies and locally stored information. Disabling certain storage technologies may affect some website features.

We may use trusted third-party services to operate parts of our website, including authentication, cloud image storage, hosting, analytics, communication, payment verification, or other infrastructure services.

These services may process information according to their own terms and privacy policies. We only use information necessary for the relevant service or business purpose.

We take reasonable technical and organizational measures to protect information handled through our website against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain account, order, payment verification, and support information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the contact details provided on our website. We may need to verify your request before processing it.

Our services are not intentionally designed to collect personal information from children without appropriate authorization. If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with the revised effective date.

If you have questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact Gift Zone through the contact information provided on our website.